DATA RESPONSIBLE
The company Bella Stato (hereinafter referred to as “The Company”) based in Diavata, 15 Agiou Georgiou, PC: 57008, and legal representative Despina Petavratzi, is responsible for the processing of your data.
The Company has appointed a Personal Data Protection Officer and for any issue related to your rights you can contact TEL. 2310780664.
GENERAL PRINCIPLES RELATING TO GDPR
The information you request from us as well as the information in this document is provided free of charge provided it is valid, non-excessive and non-repetitive. Otherwise the company may charge a fee or refuse to provide the information of your request.
If the company has any doubts about your identity when requesting the exercise of your rights, it may ask for more information to confirm your details and process your request.
The Company will respond to your above rights within a period of one (1) month from the submission of the request or in four (4) months in special cases (eg complex request, request of a high degree of difficulty, large number of requests, etc. .). If the Company has legal reasons as defined in the General Regulation of Personal Data Protection (GDPR 2016/679) has the ability to refuse to provide information. In case of longer delay than provided or if you consider that your right is violated, you have the right to submit a complaint to the supervisory authority at the following elements: Personal Data Authority, 1-3 Kifissias, PC 115 23, Athens, e-mail: contact@dpa.gr , tel. 2106475600. You have the right to revoke consent by submitting a request to the Personal Data Protection Officer at e-mail: info@bellastato.gr
Effective protection of personal data requires strengthening and the detailed definition of the rights of data subjects. The General Regulation on Personal Data Protection refers to the way information is provided in a “concise, transparent, comprehensible and easily accessible form” using clear and simple wording. The information can be provided either in writing or electronically.
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PURPOSE OF DATA PROCESSING
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Partners – Customers – Suppliers – Employees
For the current customers, suppliers, partners of our company, the purpose of processing your data is only the execution of the contract between us and the observance of the tax legislation. The legal basis is the execution of the contract between us and the compliance with the text law. The retention period of your data is that defined by the tax legislation and after its expiration they will be deleted.
For users who register on our site, we also store the personal data they enter in their user profile. All users can view, edit or delete their personal data at any time (except they can change their username). The administrators of this site may also view and process this information.
Prospective Partners – Customers – Suppliers
Regarding the potential partners, customers, suppliers, we know that your personal data (name, phone, e-mail, address, etc.) which you have provided to our company through digital or printed contact form, e-mail , telephone, etc. are intended to investigate the possibility of cooperation or transaction between us. The legal basis is the service of the legal interest of our company to conclude a commercial agreement with you. Data retention period is 12 months and after its expiration they will be deleted.
Candidate Employees
For prospective employees, the purpose of receiving your CV is to evaluate your possibility of being hired by our company with a legal basis of your consent. Shelf life is 6 months and after its expiration they will be deleted.
Data transfer outside the company
Transfer of your data outside the company is allowed if required by law (Labor Inspectorate, Insurance companies, Tax Office, etc.). Also to the computer and network technicians, computer software for the purpose of the computer support of the company as well as to any collaborator with the company for its smooth operation (such as Accountants, Transport companies, etc.)
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RIGHTS
Right to information
You have the right to request information about the personal data we hold and collect from you.
Right of access – correction
Our company has the obligation if requested to give you access to the data we hold and concern you as well as to confirm whether or not your data is processed, the purposes of processing, data categories, recipients, etc. a. You also have the right to request a correction of the data in case they have been changed or entered incorrectly.
Reserve the right to complain to the supervisory authority if the available information has not been made available to you and you find out that there is a profile and automated decision making.
Right to forget – delete
It is one of the flags of the regulatory reform effort.
In case your personal data are not necessary for the purpose of collecting them or you consider them illegal, you have the right to request their complete or partial deletion. The company within a period of one month or four (4) months in special cases (eg complex request, request of high degree of difficulty, large number of requests, etc.) is obliged to answer you for the progress of your request. In case of inability to delete, you have the right to submit a complaint to the supervisory authority (Personal Data Authority, 1-3 Kifissias, PC 115 23, Athens, e-mail: contact@dpa.gr, tel. 2106475600) or to file a court appeal.
In case you consider the processing of the data illegal but do not wish to delete it due to a possible legal claim, you question the accuracy of your data or you consider that your rights prevail over the reasons for processing by the Company you have the right to request the restriction of personal data processing (quantitatively, temporally and in relation to the purpose of processing).
You have the ability to object to the use of the processed data by the Company for the purposes of marketing and especially the profiling that is related to marketing.
Portability right
You have the right to receive and transfer your data to a third party without any objection from the company as well as the possibility of direct transfer upon your request without your mediation.
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Data security guarantees
The Company takes all the necessary technical and organizational measures to protect your data as defined by law and exclusively for the above purposes.
The Company will not promote your personal data except in cases required by law (Tax Office, Insurance companies, etc.) and the support providers of the Company’s information systems.
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What personal data do we collect and why
BUSINESS collects your personal data under the terms of the law and only for the purpose of executing your transaction. The data are stored and stored in a safe place. The data kept in electronic form are kept on a business computer. There is no access to unauthorized persons in the above places. In case you want your details to be deleted after the completion of your transaction, please send a relevant request to the COMPANY
Make a Purchase
We collect information about you during the order completion process in our store.
What we collect and store
- Products you have seen: we will use it to show, for example, products you have recently seen.
- Location, IP address and browser type: we will use them for purposes such as VAT calculation and shipping costs.
- Shipping address: we will ask you to enter this address so that we can, for example, estimate the shipping cost before placing an order but also to send you the order!
We will also use cookies to track the contents of the cart while you browse our website (see below).
When you purchase from us, we will ask you to provide information such as your name, billing address, shipping address, email address, phone number, credit card / payment details and optional account information such as username and password. We will use this information for purposes such as:
- Send us your account information and your order
- Answers to your requests, including returns and complaints
- Processing payments and fraud prevention
- Set up your account for our store
- Compliance with our legal obligations, such as the calculation of taxes
- Improve our store offers
- Send you promotional messages if you choose to receive them
If you create an account, we will save your name, address, email and phone number, which will be used for your future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it and we are not legally obligated to continue to maintain it. For example, we will store order information for XXX years for tax and accounting purposes. This includes the name, email address, and billing and shipping addresses.
We will also save comments or reviews if you choose to leave them.
Who in our team has access
Our team members have access to the information you provide to us. For example, both platform administrators and store managers have access to:
- Order details such as what was purchased, when they were purchased and where they should be shipped, also
- Customer information such as name, email address, and billing and shipping information.
Our team members have access to this information to help execute orders, process returns, and support you.
Payments
We accept payments through PayPal. When processing payments, some of your data will be transferred to PayPal, including information required to process or support payment, such as total purchase amount and billing information.
When you purchase from us, we will ask you to provide information such as your name, billing address, shipping address, email address, phone number, credit card / payment details and optional account information such as username and password. We will use this information for purposes such as:
- Send us your account information and your order
- Answers to your requests, including returns and complaints
- Processing payments and fraud prevention
- Set up your account for our store
- Compliance with our legal obligations, such as the calculation of taxes
- Improve our store offers
- Send you promotional messages if you choose to receive them
If you create an account, we will save your name, address, email and phone number, which will be used for your future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it and we are not legally obligated to continue to maintain it. For example, we will store order information for XXX years for tax and accounting purposes. This includes the name, email address, and billing and shipping addresses.
We will also save comments or reviews if you choose to leave them.
Who in our team has access
Our team members have access to the information you provide to us. For example, both platform administrators and store managers have access to:
- Order details such as what was purchased, when they were purchased and where they should be shipped, also
- Customer information such as name, email address, and billing and shipping information.
Our team members have access to this information to help execute orders, process returns, and support you.
Payments
We accept payments through PayPal. When processing payments, some of your data will be transferred to PayPal, including information required to process or support payment, such as total purchase amount and billing information.
